Veterans Affairs, Veterans Health Administration Program Specialist in Fayetteville, North Carolina

  • Duties



As the Program Specialist to the COS HSS, this position coordinates administrative functions related to strategic planning, program management, contracting, budget, staffing, VISN suspense's, Medical Center Memoranda (MCM)'s, Standard Operating Procedure (SOP)'s, work force, materials management, facilities and services needed to support the health care delivery systems of the medical center. The incumbent is the second level Administrator to the COS HSS responsible for resolving administrative issues that arise and recommending solutions to the COS HSS. Examples include, personnel management issues, budget allocations amongst the clinical service lines and monitoring contractor performance. Leads and co-Leads planning and completion of projects for submission at VISN, National and Congressional levels, to include clinic activations and projects related to SAIL initiatives. Incumbent will participate in Medical Staff meetings and various Committee Meetings with the primary purpose of tracking action items and presenting action plans. Committee meetings include: Director's Staff Meeting, Medical Executive Board, Medical Records Committee, Clinical Council Committee Meetings and various Special Project Meetings as assigned by the COS HSS.This position is assigned to the Chief of Staff (COS) and is located at the Fayetteville, NC Veterans Affairs Medical Center (VAMC). The selectee of this position will serves as a Program Specialist under the direct supervision of the Chief of Staff Health System Specialist (COS HSS).

Work Schedule: 8:00 am thru 4:30 pm Compressed/Flexible: May be available upon supervisor approval Telework:Not Available Virtual:This is not a virtual position. Position Description/PD#:Program Specialist/8168 Relocation/Recruitment Incentives:Not authorized Financial Disclosure Report:Not required

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Research, evaluate and recommend solutions related to functionalities and capabilities of Clinical Service Lines programs/contracts such as, but not limited to: Mental Health Service, Primary Care Service, Medicine Service, Surgery service and Social Work Service.

Lead and co-lead planning and completion of projects for submission at VISN, National and Congressional levels, to include clinic activations and projects related to initiatives.

Provides technical assistance and advice maintaining necessary controls and suspense files; compiling and submitting necessary paperwork for appointment and staffing purposes, professional standard board actions, employee clearances, placement, follow-up, merit promotions, performance awards and evaluations, classification actions, counseling and disciplinary actions, maintaining knowledge of VA/ AFGE Master Agreement and coordinating AFGE involvement in personnel related matters, etc..

Identify and make detailed recommendations to the COS HSS for specific requirements i.e. budgetary work force, materials, facilities, and services needed to support the health care delivery systems of the medical center.

Actively engages in committee and group meetings with Clinical Service Lines with the goal of development and adjustment plans pertinent to statutory or regulatory provision such as VA regulations, Joint Commission (JC) Standards, Internal Audit and Quality Management, to meet each requirement on time.

Drafts policies and memorandums for review from the COS HSS.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status


Promotion Potential


  • #### Job family (Series)

0301 Miscellaneous Administration And Program

  • Requirements


Conditions of Employment
  • You must be a U.S. Citizen to apply for this job
  • Designated and/or random drug testing may be required
  • Selective Service Registration is required for males born after 12/31/1959
  • Time in grade requirement must be met for Current VA Employees
  • Include copies of transcripts if using education to qualify. (Do not mail transcripts)

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/20/2018.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. To qualify at GS-09 level; you must have served 52 weeks at the GS-07 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note:Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below: * Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 level in the normal line of progression for the occupation in the organization or equivalent. The specialized experience required for this position are: experienced in creating, preparing and formatting letters, memorandums and documents for executive level or upper management; experience in completion of policies with clinical service lines in order to meet time in compliance and suspense; provide administrative support to an Executive Leadership Team in the planning, organization, and implementation of special projects; prepares necessary documents for human resource recruitment packages, such as job analysis, OF8, PDAT, interview questions, interview questions, etc. OR, * Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degreeorLL.B. or J.D., if related. OR, * Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grades GS-09. You will be rated on the following Competencies for this position:

  • Analytical Thinking
  • Communication
  • Human Capital Management
  • Organizational Performance Analysis
  • Reading
  • Veteran and Customer Focus

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements:The work is mostly sedentary. The work requires walking, standing, bending and carrying light items such as books, papers and files.


A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Additional information

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Selected applicants will be required to complete an online on-boarding process.

Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about CTAP eligibility is on OPM's Career Transition Resources website at

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

If you are unable to apply online view the following link for information regarding an Alternate Application.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.


Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

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Background checks and security clearance
Security clearance

Public Trust - Background Investigation

  • Required Documents


Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • Resume
  • SF-50

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

  • Cover Letter
  • Reinstatement/CTAP/RIF Documentation
  • Resume
  • SF-50
  • Transcript

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference.For more information on Veterans' Preference, please visit * *Applicants must submit their most recent SF50 for internal verification. SF50 for current employees are dated January 2018. CTAP and reinstatement eligibles must include their last SF50 received from VA agency.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply


How to Apply

All applicants are encouraged to apply online.To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 04/20/2018 to receive consideration. To preview the questionnaire click

  1. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USA JOBS account,, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

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Agency contact information
Nakesia Moore





Fayetteville NC VA Medical Center 2300 Ramsey Street Fayetteville, NC US

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Next steps

All resumes must be in Federal Resume format and include the following information: Personal Information: Full name, mailing address with zip code, and day and evening phone numbers with area codes Country of citizenship Veteran's Preference * Reinstatement Eligibility (if requested attach a copy of SF-50 proof of your career or career-conditional status Highest federal civilian grade held; job series; dates held Education: Colleges & universities: Name, city & state (zip code if known);Majors Type and year of degrees received (if no degree - show total # credits earned and indicate whether semester or quarter hours) Send a copy of your college transcript only if the job announcement requests, Work Experience: Give the following information for your paid and non-paid (volunteer) work experience related to the job for which you are applying (do not send job description): Job title (include series and grade if it was federal) Duties & accomplishments, Employer's name & address, Supervisor's name & phone number, Starting & ending dates (month, day, year), Hours per week, Salary, Indicate if contact may be made with current supervisor Qualifications: Job-related training courses (title & year) Job-related skills, for example: other languages, computer software/hardware, tools, machinery, & typing speed Failure to provide a resume in Federal Resume Format may result inability to determine qualifications, and remove you from further consideration. **Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) for federal employees & job applicants

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Open & closing dates: 04/06/2018 to 04/20/2018

Salary: $52,418 to $68,144 per year

Pay scale & grade: GS 9

Work schedule: Full-Time

Appointment type: Permanent